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Digital Banking

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Five Star Cares

Together. Today. Tomorrow. Always.

We are committed to serving your needs with the right advice and solutions to help you manage your finances. We will continue to dedicate resources to ensure your overall personal well-being and customer satisfaction, keeping you informed on everything we’re doing to support our customers, employees and community.

Dollar SymbolConsumer Financial Relief

Our consumers and communities continue to face unprecedented challenges due to the COVID-19 (coronavirus) pandemic. Those still experiencing financial hardships because of the pandemic are encouraged to contact us at (877) 226-5578 so we can work to find the best solutions for you.

Update on Economic Impact Payments

The IRS and Treasury have started delivering the third round of Economic Impact Payments. Most individuals will receive their payments automatically. For more information about this second round of stimulus payments, please read the Treasury and IRS press release.

Business Relief

The Small Business Administration (SBA) recently announced funding changes to the Paycheck Protection Program. Five Star Bank is no longer accepting new applications. For additional details and resources please visit

Funding for the Paycheck Protection Program (PPP) through the Small Business Administration (SBA) has been exhausted. Small businesses who did not obtain a PPP loan but are in need of financial relief due to the pandemic may be eligible for other programs provided by the SBA. To learn more about these programs or to apply, please visit

We are committed to serving your needs with the right advice. Existing Paycheck Protection Program customers may be eligible for forgiveness and will receive additional information about the forgiveness process directly. If you have any questions about forgiveness, please contact your relationship manager. You may want to consult your accountant, attorney or other trusted advisors prior to applying for loan forgiveness. For full program details, visit and

Have questions about your Paycheck Protection Program loan through Five Star Bank?

Restaurant Revitalization Fund

The Small Business Administration (SBA) is currently accepting applications for the Restaurant Revitalization Fund. This program is designed to provide restaurants and other eligible entities who have experienced pandemic-related revenue loss funding to help keep their doors open. Recipients are not required to repay the funding as long as funds are used for eligible uses no later than March 11th, 2023.

This program is provided by the Small Business Administration. Businesses interested in relief should visit the SBA website.

Updates to SBA Debt Relief

NOTE: These relief options do not apply to Paycheck Protection Program loans but are available to those with qualified SBA loans. For full details, please refer to

As part of the CARES Act, the Small Business Administration (SBA) is providing debt relief to existing SBA loan borrowers during the COVID-19 Pandemic. Your business may have already received assistance from SBA over the past year under the CARES Act, and you may now be entitled to additional assistance as part of the Economic Aid Act.

What type of assistance is available?
If your business was approved for an SBA Loan during specific periods, the SBA will make the regular monthly loan payments (including the principal, interest and certain associated fees) on behalf of your business for a specified number of months, subject to adjustment based on the availability of funds provided by Congress.

When does this relief start?
Payments begin on or after February 1, 2021, depending on the type of SBA Loan you have.

Will my loan qualify for Debt Relief Assistance?

To be eligible to receive payments, your loan must meet the following:

  • Your loan must be issued as part of one of the SBA Loan Programs
  • Your loan must have been approved by the SBA during specified periods
  • Your loan must be fully disbursed (the lender has paid you the full amount approved for your loan)
  • Your loan must be in a regular servicing status (has not defaulted or moved into a liquidation status)
NOTE: This relief option is not available for Paycheck Protection Program loans or Economic Disaster loans

What do I need to do?

You do not need to apply for this assistance. SBA provides this assistance automatically to eligible borrowers.

My business is assigned a North American Industry Classification System Code. What additional assistance do I qualify for?
For some businesses the SBA will make your regular monthly payment s for additional period of time beginning on or after February 1, 2021. Please refer to for a listing of qualified codes and details.

Which loans do NOT qualify?
Any loans approved after September 27, 2020 and before February 1, 2021 do not qualify. Additionally, loans made under the Paycheck Protection Program (PPP) do not qualify for this assistance.

For any specific questions about your SBA Loan through Five Star Bank, please contact your relationship manager or our business relief phone line at (888) 312-1066.

Banking Today

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The health and safety of our community, our customers, and team remain our top priority. Our team looks forward to continuing to provide you with a full complement of banking services, financial education, advice, and solutions while we continue to evaluate the best ways to serve our community. From great service to great convenience. We remain accessible to our customers through our drive-thru windows, surcharge-free ATM network, Digital Banking, and by phone at (877) 226-5578.

Through Five Star Bank Digital Banking, you can access your account information and perform everyday banking transactions from the convenience and safety of your home:

  • Access your accounts to view balances and recent transactions
  • Deposit checks to existing Five Star Bank accounts using mobile check deposits
  • Transfer money between accounts
  • Make payments
User guides, interactive simulators and other online resources are available to help customers take advantage of Five Star Bank Digital Banking. Visit our support page for more information.


At Five Star Bank, we will continue to do our best to ensure your well-being. We are proud to be your bank and thank you for the opportunity to serve you. Together, we will get through these challenging times.