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*NOTE: Our Albion and Hammondsport locations will continue to welcome customers to their lobbies. Our Downtown locations at Five Star Bank Plaza and Fountain Plaza also remain open with temporary hours of 9:00 AM to 4:00 PM Monday - Friday.
If your local branch continues to operate as drive-thru window service, but you need to schedule an in-person appointment, please call that office directly.
Through Five Star Bank Digital Banking, you can access your account information and perform everyday banking transactions from the convenience and safety of your home:
- Access your accounts to view balances and recent transactions
- Deposit checks to existing Five Star Bank accounts using mobile check deposits
- Transfer money between accounts
- Make payments
Additional banking solutions available to our customers include:
We look forward to continuing to serve you.
Face masks are required by all customers and associates.
Plexiglass wellness shields will be at transaction windows.
Practice proper social distancing of 6 ft.
In-branch traffic will be limited to a safe capacity.We reserve the right to request that you exit the branch if you do not comply with these guidelines.
Additional health and safety measures.
- Hand sanitizer stations located in common areas.
- Established traffic patterns indicated by floor markers.
- No coffee stations for customers.
- No waiting area furniture. Customers will be served on a first-come, first-serve basis.
- Daily team health screenings and reinforcement of best health practices.
NOTE: Customers considered in an at-risk group (over the age of 65 or having pre-existing health conditions) can contact their local branch to arrange a private appointment. Our branch locator lists the address and phone number for each of our locations. We will do our best to accommodate you.
