Welcome. Our branch lobby is open.
We reserve the right to request that you exit the branch if you do not comply with these guidelines.
Additional health and safety measures.
- Hand sanitizer stations located in common areas.
- Established traffic patterns indicated by floor markers.
- No coffee stations for customers.
- No waiting area furniture. Customers will be served on a first-come, first-serve basis.
- Daily team health screenings and reinforcement of best health practices.
NOTE: Customers considered in an at-risk group (over the age of 65 or having pre-existing health conditions) can contact their local branch to arrange a private appointment. Our branch locator lists the address and phone number for each of our locations. We will do our best to accommodate you.
Reimagining local Banking
“We are pleased to announce that our downtown Warsaw branch is undergoing an extensive renovation and will reopen as soon as the remodeling is completed during this year’s fourth quarter. This new design will expand on the convenience of advanced in-branch digital technologies for easy and convenient daily banking transactions while continuing to offer the personal touch our certified personal bankers provide through education, advice and solutions. We will be announcing more about the exciting plans for the Warsaw branch in the coming weeks.”-Joe Dugan, Five Star’s Senior Vice PresidentChief Experience and Go To Market Officer
We are also strengthening our presence in our communities by reducing operational complexity and uniting resources and expertise in central neighborhood areas. As part of this transition, the following locations are not scheduled to reopen:
- Avoca (will remain as drive-thru window only until October 23rd, 2020)
- Batavia East
- Elmira Heights
Additional Ways to Bank
From great service to great convenience. We remain accessible to our customers through our drive-thru windows, surcharge-free ATM network, Digital Banking, and by phone at (877) 226-5578. For the time being, locations not listed above will continue to serve customers as drive-thru only service and by appointment only.