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Digital Banking

Five Star Bank branch with sunny sky.

New Lobby Guidelines

Update 5/24/2021: Five Star Bank will not require vaccinated customers to wear a mask when visiting our branches and offices for in-person service. We ask that unvaccinated customers continue to wear a mask in accordance with CDC and New York State guidelines so all customers feel comfortable during their visit. Thank you!

Welcome. Our branch lobby is open.

We have successfully completed our lobby reopening process. The health and safety of our community, our customer, and team remain our top priority. As of March 29th, 2021 we once again welcome our customers inside our branches across the footprint and look forward to providing you with a full complement of in-person banking services, financial education advice, and solutions.

Additional health and safety measures.

The health and safety of customers, team, and community is our top priority. Cleaning routines continue to be followed daily, with additional focus on high-touch areas.
  • Hand sanitizer stations located in common areas.
  • Established traffic patterns indicated by floor markers.
  • No coffee stations for customers.
  • No waiting area furniture. Customers will be served on a first-come, first-serve basis.
  • Daily team health screenings and reinforcement of best health practices.

Through Five Star Bank Digital Banking, you can access your account information and perform everyday banking transactions from the convenience and safety of your home:

  • Access your accounts to view balances and recent transactions
  • Deposit checks to existing Five Star Bank accounts using mobile check deposits
  • Transfer money between accounts
  • Make payments
User guides, interactive simulators and other online resources are available to help customers take advantage of Five Star Bank Digital Banking. Visit our support page for more information.