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Digital Banking

Five Star Bank branch with sunny sky.

New Lobby Guidelines

Update 8/16/2021: In accordance with updated Guidance from the cdc and new york state, five Star Bank kindly asks all customers, regardless of vaccination status, to wear a mask when visiting our branches and offices for in-person service.  Thank you!


Welcome. Our branch lobbies are open.

The health and safety of our community, our customers, and team remain our top priority. We welcome customers inside our branches across the footprint to provide a full complement of in-person banking services, financial education advice, and solutions.  We kindly ask all customers, regardless of vaccination status, to wear a mask when visiting our branches and offices for in-person service.  To ensure all customers feel comfortable during their visit, our associates will also be required to wear a face mask.    


Additional health and safety measures.

Enhanced cleaning routines are followed daily, with additional focus on high-touch areas.

Hand sanitizer stations are located in common areas of all our branches. 

Individual seating is available in our waiting areas and is spaced to allow for appropriate social distancing. 

If you have any reason to believe that you have symptoms of or were exposed to COVID-19, we ask that you do not enter the branch lobby.  We encourage you to use the drive-thru (where available), Five Star Bank Digital Banking, or call our Customer Contact Center at (877)226-5578.

 

Through Five Star Bank Digital Banking, you can access your account information and perform everyday banking transactions from the convenience and safety of your home:

  • Access your accounts to view balances and recent transactions
  • Deposit checks to existing Five Star Bank accounts using mobile check deposits
  • Transfer money between accounts
  • Make payments
User guides, interactive simulators and other online resources are available to help customers take advantage of Five Star Bank Digital Banking. Visit our support page for more information.