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Impersonation Scams Are on the Rise

Beware of fraudulent calls, emails and texts. 

We have seen a rise in fraudulent calls, emails and texts pretending to be from Five Star Bank in an attempt to steal your Digital Banking login credentials.

If something feels off, do not respond. Contact us directly: 877.226.5578. 


Signs to look out for:

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Unusual Requests


Five Star Bank will never email, call or text you for login credentials or secure access codes.

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Disguised Identity

Even if the call or message appears to be from Five Star Bank, it may be an impersonator.

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Suspicious Links


If you receive an unexpected message with a link, do not click it. 


How to protect yourself: 


1. Verify before you trust:

Confirm the sender’s identity through a trusted source. Never click on suspicious links or share sensitive details. 

2. Call us directly:

If you’re ever in doubt, do not respond and contact us directly: 877.226.5578. 
 
If you believe you've clicked on a fraudulent link or responded to an unsolicited request, please contact us immediately. 


We're here to help.

For more fraud prevention tips and resources, including videos and articles, visit our Five Star Bank Security Center.


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your accounts and avoid fraud.