The Five Star Promise
Our Five Star Promise is the shared commitment by our company and our associates to build a culture of teamwork, excellence and integrity. We are dedicated to creating an environment where everyone feels welcome, valued, respected and appreciated.
Committed to our Associates
- We established an associate-led council that is charged with helping to foster inclusivity and promote the sharing of ideas, perspectives and personal stories to promote an inclusive and accepting workplace
- Modernizing our culture and talent management practices
- Volunteer CARE (Community Action for a Responsible Environment) team program
- Annual and periodic engagement surveys that measure employee satisfaction and provide valuable feedback to leadership
- Peer-to-peer recognition platform, The Five Star Experience, to celebrate our colleagues' achievements and milestones
- Implementing and maintaining Human Capital Management reporting
- Regularly reviewing and updating standards for setting goals, performance evaluations, and more
- Regularly reviewing our compensation programs to ensure fair and inclusive pay practices
- Executing ongoing reviews of our selection and hiring practices
- Providing a safe working environment, a robust and competitive health and wellness package, and contributions to retirement savings
BUILDING AN INCLUSIVE ENVIRONMENT
We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.
- We take a comprehensive and multi-layered approach to attracting, retaining and developing a workforce that is diverse in background, knowledge, skill and experience, and more
- We practice intentional, strategic hiring to supplement the organization with new skill sets and perspectives
- We believe that the variety of skills, experiences and backgrounds our Board of Directors possesses is important to ensure effective governance.
- We have adopted Board-approved compensation, anti-discrimination, anti-harassment, whistleblower and anti-retaliation policies
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We support and partner with many local and small businesses, including those owned by minorities, people with disabilities, women, and veterans.
Any prospective business owner is welcome to send us information about the products and services they offer by clicking here: customerservice@five-starbank.com.
We believe that our employees are our most important asset, and we celebrate the rich variety of thought, talent and experiences contributed by each individual. Our commitment to building an inclusive culture includes focus on understanding, accepting, and valuing all people.
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